"Nelson House promotes the concept that residents are at home, not IN a home. The management try a variety of ideas to promote individuals well being and meet individual needs.

The staff are always welcoming when you visit and are aware of mums state of health, needs etc.

As my Mother's only near relative, they are very supportive of my needs and are like a second family to myself and my Mother. I have total confidence in the management and staff at Nelson House in providing my mum with the very best of care."

- JC, Daughter of Resident

" The atmosphere at Nelson House was warm and positive. We were impressed by the way staff treated all the residents as individuals. If tenderness was called for it was offered but there were also examples of great fun and jollity if this was appropriate. Staff were always on the lookout for any resident who was in discomfort and their response to those who were unwell was professional and timely."

- Mrs. Evelyn S, Wife of Resident

"My mother was admitted in January 2015 after leaving hospital. My mother has dementia and had been very ill. Whilst at Nelson House she improved tremendously, she started eating again and putting on weight etc. The care she receives is excellent. There are lots of activities, she can get involved with arts/crafts, entertainers, animals, keep fit etc.

I can talk to the staff about any problems that arise. My mother is now a permanent resident of Nelson House, my mother is extremely happy there, which in turn makes me happy. I know she is safe, secure, well looked after and above all else happy where she is. I would recommend Nelson House to everyone."

-Michelle C, Daughter of Resident

" My father has been in Nelson House for 3 years. He has been looked after well by good staff."

- Keith P, Son of Resident

" My mother has been a resident at Nelson House since July 2016 due to a fall at home that left her with a broken hip. The transition from hospital to Nelson House was handled with great care and understanding she has dementia and can get confused but all staff are patient and caring. Myself and the family are very happy with the standard of care she receives."

-Josie W, Daughter of Resident

" My nan is happy and well cared for at Nelson House. The staff are very friendly and helpful and clearly understand my nan's needs. I have visited at different times of day and the staff are always very accommodating, offering drinks etc.

The owners and the manager have good relationships with the residents too and I am confident that my nan is getting the best care and that the staff are treating her with kindness and respect.

I would not hesitate in recommending this care home to others as I am very pleased with what I have seen when I have visited. "

-Sarah S, Granddaughter of Resident

" My mom went in for a week's respite. She has dementia. The staff got her settled in very quickly. Comfortable and homely home. When I visited mom she seemed happy and all the staff were very attentive. They also had singers there with piano and mom was even having a little dance. All in all very happy with service there and would not hesitate to take mom there in the future."

Susan G, Daughter of Resident